📜 MoveNow Terms, Disclaimer & Privacy Policy
Effective Date: 28 May 2026
About MoveNow
MoveNow is a professional executive transport brand committed to providing safe, reliable, comfortable, and customer-focused transportation services.
By accessing our website, communicating with us, or using our services, you agree to the terms, conditions, disclaimers, and privacy practices outlined below.
Terms of Service
Booking Services
Customers are encouraged to provide accurate booking information, including pickup location, destination, date, and time.
MoveNow reserves the right to accept, decline, reschedule, or cancel bookings where necessary for operational, safety, or legal reasons.
Customer Conduct
Customers are expected to:
• Provide accurate information
• Treat drivers and staff with respect
• Follow applicable laws and regulations
• Avoid conduct that may endanger passengers, drivers, or vehicles
MoveNow reserves the right to refuse service where customer behavior may compromise safety, security, or operational standards.
Payments
Payment arrangements may vary depending on the service provided.
Customers are responsible for confirming applicable service fees before travel.
Service Availability
Service availability may vary depending on:
• Vehicle availability
• Driver availability
• Location
• Traffic conditions
• Weather conditions
• Other operational factors
Disclaimer
MoveNow strives to provide safe, reliable, professional, and punctual transportation services.
However, travel schedules may be affected by circumstances beyond our control, including:
• Traffic congestion
• Road conditions
• Weather events
• Vehicle breakdowns
• Public emergencies
• Government restrictions
While we make every reasonable effort to minimize disruptions, MoveNow cannot guarantee exact travel times under all circumstances.
MoveNow shall not be liable for delays, interruptions, or service limitations caused by factors beyond reasonable control.
No Guarantee of Availability
Although we work to maintain consistent service availability, transportation services may occasionally be unavailable due to operational requirements or unforeseen circumstances.
Third-Party Services
Our website and social media platforms may contain links to third-party websites and services.
MoveNow is not responsible for the content, privacy practices, products, or services offered by third parties.
Privacy Policy
MoveNow respects your privacy and is committed to protecting personal information collected through our services and website.
Information We Collect
We may collect:
• Full Name
• Phone Number
• Email Address
• Pickup and Destination Information
• Booking Details
• Communication Records
• Information voluntarily provided by customers
How We Use Information
Customer information may be used to:
• Process bookings
• Communicate with customers
• Provide customer support
• Improve services
• Send booking confirmations and service updates
• Support safety and operational requirements
Information Protection
MoveNow takes reasonable measures to protect customer information from unauthorized access, misuse, disclosure, or loss.
Information Sharing
MoveNow does not sell, rent, or trade customer information.
Information may only be disclosed:
• Where required by law
• To support requested services
• For safety and security purposes
Website Usage
Our website may collect basic visitor information for analytics, performance monitoring, and service improvement purposes.
By using our website, you consent to the collection and use of information as described in this policy.
Policy Updates
MoveNow reserves the right to modify these Terms, Disclaimer, and Privacy Policy at any time.
Updates will be published on this page and become effective upon publication.
Contact Us
MoveNow
📧 movenowzm@gmail.com
📱 +260 570 886 602
🌐 movenowzm.com
MoveNow
Executive Transport You Can Trust.
More Than Transport. It's Trust.
⏰ On Time. Every Time.